At a glance
- Freeshipping on every order
- 3–5 daysworking-day delivery
- Every pincodesame delivery time
- CODavailable across India
Where we deliver
We ship to addresses across India through trusted courier partners. We currently do not ship outside India. If you are not sure whether your pincode is serviceable, message us on WhatsApp before you order.
Shipping charges
Shipping is free on every order. There are no hidden handling fees. The price you see at checkout is the price you pay.
For cash-on-delivery orders, you pay a ₹200 advance by UPI at checkout to confirm the order, and the balance to the delivery partner when the parcel arrives. Prepaid UPI orders get ₹150 off on every pair.
Processing and dispatch
Every pair is checked and packed before it leaves us. Your order is packed, dispatched and delivered within 3–5 working days (Monday to Saturday, excluding public holidays). Orders placed after 5:00 PM IST or on Sundays are processed on the next working day.
For some cash-on-delivery orders we may call or message you to confirm the order before dispatch. If we cannot reach you after a few attempts, the order may be cancelled.
Delivery timelines
| Destination | Delivery time |
|---|---|
| Every pincode in India | 3–5 working days |
These are estimates. Weather, festivals, strikes or courier delays can occasionally add a few days. We will keep you updated if your parcel is delayed.
Tracking your order
As soon as your order ships, we share the courier name and tracking number with you by SMS, WhatsApp or email. You can also check your order status anytime on our Track Order page.
Receiving your parcel
- Please make sure someone is available at the address to receive the parcel.
- The courier usually makes up to 3 delivery attempts. After that, the parcel is returned to us.
- If the outer package looks opened or badly damaged, please refuse the delivery or note it with the courier, and tell us right away.
- We recommend recording a short unboxing video. It helps us resolve any issue with your order quickly.
Wrong or incomplete address
Please double-check your address, pincode and phone number at checkout. If you spot a mistake, message us before the order is dispatched and we will update it. We are not responsible for delays or losses caused by an incorrect address, but we will always try to help.
Refused or undelivered orders
If a cash-on-delivery order is refused at the door or returned because the customer could not be reached, we may ask for advance payment on future orders.
If a prepaid order comes back to us undelivered, we will contact you to re-ship it or refund it.
Questions about delivery
We are happy to help with anything related to your delivery.
- Email: ttsstore.in@gmail.com
- Phone / WhatsApp: +91 74248 96773
- Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST